Sustaining our campus community: designing circulation services for today’s users
Resource Type: Presentation
This presentation focuses on the future of circulation and access services. Learn about two access services departments that are moving forward with radical customer service focused changes. The presentation covers specific changes taking place, goals for the future, and the impact of these changes on staff roles and responsibilities.
Author: Jennifer Nutefall, Danny Smith
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Attachments
| Attachment | Size |
|---|---|
| Designing circulation services.pptx | 1.42 MB |
Submitted by: elcoe (not verified) on Mon, 12/05/2011 - 1:44pm Contact the person who posted this item.