Revisioning Reference: Exploring Innovations for Your Library (Sept. 28 - Oct. 25, 2010)

Date, Location

Tue, 09/28/2010 - 12:00pm - 5:00pm

Online

Cost: $75 for those in the California library community and Infopeople Partners, $150 for all others.

To Register:

To view a complete description of "Revisioning Reference: Exploring Innovations for Your Library" and to register, go to http://infopeople.org/workshop/458

Event Website

Revisioning Reference: Exploring Innovations for Your Library

About the Event

In this online course you will explore trends—in information creation, seeking, and delivery—that influence reference services. There will be opportunities to hear from library innovators who are using "Text a Librarian" services, social media, QR codes, embedded information specialists, mobile apps, web conferencing, and other information delivery modes. You will be encouraged to share your own "Reference Revision," a plan for a new service, an improved or expanded service, or a way to revitalize or re-brand an existing service. As a result, you will come away with a new respect for what you can learn from your users and a renewed enthusiasm for reference services. The start date for this course is September 28 and the end date is October 25, 2010

Presented by: Mary Ross

Mary Ross has over 25 years of experience working in public libraries and managed the staff training and development program at the Seattle Public Library for eight years. In addition to an MLIS, she has certificates in online learning design and in online classroom facilitation. Under contract to the Washington State Library, she designed "Anytime, Anywhere Answers" and "The Virtual Reference Adventure," online training programs for virtual reference providers. She has also designed courses for WebJunction and LibraryU. She is co-author of Virtual Reference Training: The Complete Guide to Providing Anytime, Anywhere Answers, published by ALA Editions in 2004. Currently continuing education coordinator for the Washington Library Association, she also served on the board of directors of the Learning Round Table (LearnRT) and was a delegate to ALA’s 2nd and 3rd Congresses on Professional Education. She is a member of the American Society for Training and Development (ASTD) and has done presentations on reference services, and staff training and development at PLA, PNLA, NJLA, AzLA, ILA, VRD, ASIST and WLA Conferences.